<h2>Cover </h2> <br> <img src="https://imagedelivery.net/9intrh8-kd7PGClXJhlmKw/2ca4d336-3057-4ef7-8011-098ba6d24500/public" alt="Intercom slide screenshot"> <br> <p> The cover slide of the Intercom pitch deck is a simple yet effective introduction to their brand. The minimalist design presents the Intercom logo at the center of the slide, creating an immediate focus and brand recognition. The light, calming background adds a professional yet approachable feel. It allows the logo and the brand name to shine without any distractions. There's ample use of white space here, which keeps the slide from feeling overcrowded. One downside to this cover slide is the lack of additional branding or context. While the logo is quite prominent, there could have been some supporting details like a tagline or a brief description of what Intercom is. That would give viewers a quick idea of what the company does right from the start. Additionally, the mention of "DRAFT" in the lower left corner could be distracting or make the overall presentation feel incomplete, especially for something as polished as a pitch deck intended to impress investors. Overall, this cover slide effectively introduces Intercom with a well-balanced, clean design. However, adding a hint of the company’s mission or value proposition would make it even more captivating and informative.</p> <br> <hr> <h2>The team </h2> <br> <img src="https://imagedelivery.net/9intrh8-kd7PGClXJhlmKw/38784412-33e1-41fb-fb50-9d19e2b3e400/public" alt="The team slide screenshot"> <br> <p> This "The team" slide provides an informative overview of the key players behind Intercom. It's straightforward, focusing on presenting the names and roles of the founding team members, which is essential information for potential investors. The slide highlights the founders' diverse expertise, covering crucial areas like product, design, engineering, and customer development. It's great that the slide emphasizes their relevant experience and accomplishments, which helps build credibility and trust. However, the slide could benefit from a few visual enhancements. While it does include a small logo in the bottom right corner, adding more graphical elements or headshots could make it more engaging. The text-heavy format might not hold attention as well as a more visually diverse slide might, especially in the context of a pitch deck. Including basic branding elements or a consistent theme across slides would help reinforce the identity of the brand throughout the presentation. Overall, this slide effectively communicates the team's strengths and achievements, but incorporating some design elements could make it more captivating and visually appealing. This would better balance the text and keep the audience engaged.</p> <br> <hr> <h2>The problem </h2> <br> <img src="https://imagedelivery.net/9intrh8-kd7PGClXJhlmKw/0dd5c122-88bc-4eb0-df9a-b67e9f569900/public" alt="The problem slide screenshot"> <br> <p> This "The problem" slide does a solid job of laying out the key issues that Intercom aims to solve. It directly addresses the challenges SaaS providers face in building meaningful customer relationships, which is crucial for audience understanding. The text effectively breaks down the components needed for successful customer engagement, such as discovery, research, communication, and management. It also highlights the shortcomings of current tools, making a compelling case for the need for a solution like Intercom. However, the slide could use some visual enhancements. Right now, it feels quite text-heavy, which might not capture attention effectively during a fast-paced pitch. Adding a visual element or an infographic could help illustrate the pain points more dynamically. Additionally, the slide doesn't feature strong branding elements beyond the small logo at the bottom, which feels like a missed opportunity to reinforce Intercom's brand identity. In summary, this slide effectively communicates the core problem, setting the stage for the solution Intercom offers. A bit more visual diversity and branding could elevate its impact, making the problem more relatable and memorable to the audience.</p> <br> <hr> <h2>The solution </h2> <br> <img src="https://imagedelivery.net/9intrh8-kd7PGClXJhlmKw/021f14ba-b375-4c1a-1e71-791929755100/public" alt="The solution slide screenshot"> <br> <p> This "The solution" slide does a great job of breaking down what Intercom offers in a clear and concise manner. It lists the key features of Intercom, such as simple installation, customer base browsing, and advanced in-app messaging. This straightforward approach makes it easy for the audience to understand how Intercom stands out and addresses the problem previously mentioned. The comparison to familiar tools like Google Analytics helps ground the solution in something relatable. On the downside, the slide lacks visual elements, which could make it more engaging. While the text is clear, a visual representation or icons accompanying each feature would add a dynamic touch and help viewers quickly grasp the information. The small logo at the bottom provides some branding, but more consistent visual elements would reinforce Intercom's identity and keep the audience engaged throughout the presentation. Overall, this slide effectively outlines the solution Intercom provides. Enhancing it with visuals and stronger branding could elevate its impact, making the features more memorable and easy to digest for the audience.</p> <br> <hr> <h2>The market </h2> <br> <img src="https://imagedelivery.net/9intrh8-kd7PGClXJhlmKw/eb10924c-916d-4870-97b0-005417b47a00/public" alt="The market slide screenshot"> <br> <p> This slide, titled "The market," presents a concise overview of Intercom's target market. It identifies SaaS providers as the primary focus, backed by impressive market size figures from Forrester. These stats highlight the growth potential—jumping from a $21 billion market to a projection of $93 billion by 2016. This effectively underscores the lucrative opportunity Intercom aims to tap into. The slide also hints at future expansion towards mobile and desktop app providers, suggesting a forward-thinking approach. However, the slide is quite sparse in terms of visual appeal, relying heavily on a list format. While the information is crucial, pairing these market figures with a graph or infographic could have made the content more visually appealing and easier to digest at a glance. The consistent use of a small logo in the corner is commendable for maintaining brand presence, but a bit more creativity in layout and design would enhance engagement. In conclusion, the slide does its job in establishing market potential but could benefit from a more dynamic presentation to capture interest. A bit more attention to design elements would make the market opportunity feel as exciting as the numbers suggest.</p> <br> <hr> <h2>Landscape / competitors </h2> <br> <img src="https://imagedelivery.net/9intrh8-kd7PGClXJhlmKw/17ae2166-3882-4c26-88bc-5b1ddb375800/public" alt="Landscape / competitors slide screenshot"> <br> <p> This slide, titled "Landscape / competitors," offers a clear breakdown of the competitive landscape. It organizes various companies into categories such as social media management, customer feedback, email campaigns, and more. This structured approach makes it easy to understand Intercom's position relative to other players in the market. Listing competitors in this way is straightforward, allowing investors to quickly grasp the broad scope of competition Intercom faces. On the flip side, the slide is quite text-heavy and lacks visual elements that could make it more engaging. A bar graph or matrix, showing how Intercom differentiates itself from these competitors, could provide a more compelling visual narrative. The slide would benefit from stronger branding elements beyond the small logo, which could help reinforce Intercom's identity. With so much text, it's easy for the slide to become a bit monotonous. Overall, while the slide efficiently categorizes the competitive landscape, it misses an opportunity for a more dynamic presentation. A bit more creativity in design could improve its impact, making it not just informative but also visually appealing.</p> <br> <hr>